The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Retreat
“The spa facilities offered a tranquil atmosphere, and the massage I received was incredibly soothing.” view full review
Comfortable Stay
“The room was equipped with a fantastic ergonomic chair that made working from the desk a pleasure.” view full review
Luxurious Bath
“The shower had amazing water pressure, making for a refreshing experience every morning.” view full review
Perfect Kitchen!
“The kitchen area had all the necessary utensils and appliances, allowing me to prepare meals easily.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Locker room
Lift
Coffee shop
Electric vehicle charging station
Sports & Fitness
Fitness centre
Hiking
Darts
Table tennis
Services
Paid airport shuttle
Housekeeping
Tours/Ticket assistance
Dining
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's play area
Game room
Spa & Leisure
Indoor swimming pool
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Turkish bath
Steam room
Jacuzzi
Beauty treatment
Massage
Hot spring bath
Room features
Heating
Sitting area
Terrace
Garden furniture
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Errotaldea S/N,
Elgorriaga,
Spain,
31744,
Navarre
Map view
Errotaldea S/N,
Elgorriaga,
Spain,
31744,
Navarre
City landmarks
Elgorriagako zubia
900 m
San Pedro eliza
900 m
Doneztebe
2.6
km
31740 Doneztebe
Via Verde Del Bidasoa
2.6
km
Dolmen Zumaleku
2.6
km
San Joakin eta Santa Ana ermita
2.2
km
Dolmen Goiko Borda 2
2.2
km
Iglesia San Martin
2.2
km
Latsagako zubia
2.5
km
Iturbideko borda
2.6
km
Dolmen Oianzar
2.6
km
Dolmen Bostorratz
2.6
km
San Migeleko Ermita
2.6
km
Dolmen Askin
2.7
km
Dolmen Epeintzako Kaskua
3.1
km
San Salbador ermita
2.7
km
Dolmen Aitzurra
3.1
km
Dolmen Aitzurrako Lepoa
3.1
km
Jauregia doretxea
3.1
km
Mendaur
3.2
km
Santalokadia ermita
2.9
km
Uxarrea Auzoa
Casa-Torre Jauregia Donamaria
3.1
km
Iturengo Kapilla ermita
3.1
km
Dolmen Goiko Borda 1
3.1
km
Dolmen Garatama
3.1
km
Iturengo jauregia
3.1
km
Trinitate ermita
3.1
km
Marizeneko zubia
3.8
km
Dolmen Malkorgaina
4.1
km
Nearby
Elgorriagako zubia
590 m
Restaurants
Hilarion
560 m
Calle San Pedro 22 31744
Reviews and Ratings
Feedback from previous guests about their experience.
48%
liked the hotel and would stay again
Unique spa experience
Catering to elderly guests
Poor soundproofing
Overly salty food
5.0/10
Guest rating
Rooms
5.0
Location
5.6
Service
6.0
Dining
5.0
Guest reviews
5.0/10
based on 9 reviews
8.3
8.3/10 based on 1003 reviews
Pete
United States,
June
2024
5.0/10
I found the hotel to be quite far from the spa and a bit isolated, but the room lacked soundproofing which made it easy to hear noisy neighbors. The TV wasn't of good quality, and there was no jacuzzi available.
Rooms
5.0
The lack of soundproofing in the room made it easy to hear loud neighbors, and the TV quality was disappointing. The distance from the spa was inconvenient.
Service
6.0
After some discussions with management, we were able to gain access to the Spa, but some of the staff members were quite rude.
Location
5.0
The hotel is situated in a country location, far from many attractions and amenities, which may not be ideal for everyone.
Dining
5.0
The dining experience was just okay, nothing special. It felt like a school cafeteria, and the food was too salty.
Facilities
5.0
The hotel intruded on the sitting area, but the facilities were sufficient for a short stay.
Nicholas
United Kingdom,
May
2024
5.0/10
The hotel had small and uncomfy rooms with poor soundproofing, but it had helpful service and an okay location. The dining experience was disappointing. The facilities were lacking.
Rooms
5.0
The rooms were small and bathrooms also small and outdated.
Service
7.0
The service was helpful; they were able to give us access to the spa after speaking to management.
Location
5.0
The location intrudes on the area for sitting out, though not too important.
Dining
5.0
The dining was like a school cafeteria, a bit shabby.
Facilities
5.0
The facilities were lacking.
Sharon
United States,
January
2024
6.4/10
The hotel rooms are not well soundproofed, making it easy to hear conversations from neighboring rooms. The distance from the spa is quite significant, and opening windows for ventilation may invite mosquitoes inside.
Rooms
6.0
Soundproofing in the rooms could be improved, as conversations from neighboring rooms were easily audible. The distance from the spa was noticeable, and opening windows for fresh air brought in mosquitoes. The TV quality was not impressive, and the lack of a Jacuzzi was disappointing.
Service
7.0
Although initially encountering rudeness from the management, they eventually allowed access to the spa. The staff was helpful overall, especially with granting access to the spa facilities.
Location
8.0
The hotel's location slightly disrupts the sitting area, not a major concern. It is situated in a country location and included in the booking rate, offering a secluded setting for relaxation.
Dining
5.0
The cafeteria-style dining experience was shared with a group of pensioners, leading to a crowded and somewhat unappetizing meal due to oversalted dishes. Although the food was acceptable, it didn't stand out as exceptional. Limited privacy in dining areas.
Facilities
6.0
The facility offers spacious areas but lacks certain amenities like a Jacuzzi. The overall size is substantial, but the TV quality is not up to standard, which may disappoint guests expecting a more luxurious experience.
John
United States,
January
2024
5.0/10
The hotel is quite far from the spa, and the rooms, while spacious, lack good TVs and jacuzzis. Unfortunately, the rooms are small, with outdated and small bathrooms. They are not soundproof, making it easy to hear neighbors. However, the hotel is in a big area.
Rooms
5.0
The rooms are small and not well soundproofed, but spacious.
Service
5.0
After speaking to management, they were able to give us access to the Spa, but some staff members were rude.
Location
6.0
The hotel is in a country location popular with elderly visitors seeking water treatments, but the sitting-out area is intrusive.
Dining
5.0
The dining experience was subpar, feeling like a school cafeteria and lacking taste. It was too salty, leading to a disappointing meal.
Facilities
6.0
The facilities are adequate but not exceptional.
William
United Kingdom,
November
2023
5.6/10
The hotel offers a unique spa experience but falls short in soundproofing the rooms and dealing with mosquito issues when opening the windows. The room sizes are somewhat cramped, but the service from the management was a mix of rudeness and helpfulness. The location caters well to elderly guests seeking water treatments but lacks seating areas. The dining experience may be shared with a large group, leading to some commotion and overly salty food. The facilities are sufficient but don't offer the desirable level of quiet and comfort.
Rooms
6.0
The rooms are not well soundproofed and easily allow listening to neighbor conversations. They are small boxes and far from the spa.
Service
5.0
Although the management was rude initially, they later assisted in granting access to the Spa. Overall, the service was a mix of unhelpful and cooperative.
Location
7.0
The hotel is in a country location, catering mainly to elderly guests seeking water treatments. There are limited areas to sit outside.
Dining
5.0
The cafeteria-style dining experience can be overwhelming as it is shared with a large group of pensioners. The food can be overly salty and may lack in taste.
Facilities
6.0
The dining area may lack in cleanliness and organization.
Unique spa experience
Poor soundproofing
David
United States,
October
2023
5.0/10
The hotel was a bit far from everything, and the rooms were not well soundproofed, making it easy for us to hear the loud neighbor's conversations. The cleanliness level was not the best, and the rooms felt quite cramped like little boxes.
Rooms
5.0
The rooms were not well soundproofed, so we could hear our neighbor's conversations easily. They were not very clean and felt cramped like little boxes.
Service
5.0
After speaking to management, we were able to gain access to the Spa, but overall, the service was quite rude.
Location
5.0
The hotel is located in a country setting, which may be appealing to elderly guests seeking water treatments. However, the surroundings intrude on the area for sitting out.
Dining
5.0
The dining experience was chaotic and not enjoyable, with food that was too salty, resembling a cafeteria-style meal.
Facilities
5.0
The facilities were lacking, and the hotel did not offer a pleasant dining atmosphere. The overall experience was not luxurious.
Harry
United Kingdom,
October
2023
5.0/10
The hotel is quite far from the spa, and although it's spacious, the noise isolation in the rooms is poor, allowing for disturbances from neighboring guests. Opening the windows for ventilation invites mosquitoes inside. The lack of a good TV and jacuzzi is also a downside.
Rooms
5.0
The rooms are far from the spa and quite spacious, but the soundproofing is inadequate, making it easy to overhear conversations from noisy neighbors. Additionally, the TV quality is not great, and there is no jacuzzi.
Service
7.0
The service, although initially rude, improved after addressing the issues with the management. They eventually provided access to the Spa, which was a positive outcome.
Location
5.0
The hotel is situated in the country location, which might not be ideal for those seeking a more vibrant setting. It intrudes on the sitting-out area, which slightly affects the peaceful environment for the elderly guests coming for water treatments.
Dining
5.0
The dining experience felt like being in a cafeteria with pensioners taking water treatments. The meals were average, and some dishes were overly salty, leading to a disappointing dining experience.
Facilities
5.0
Additionally, ventilation can be challenging due to the mosquito issue when opening windows.
Michael
United Kingdom,
August
2023
5.2/10
The hotel was a bit far from everything, and the rooms were small with outdated bathrooms. However, the service was helpful, especially after speaking to the management. The location may not be ideal for those who seek a country setting but can be suitable for the elderly guests coming for water treatments. The dining experience was not the best, resembling a school cafeteria. Despite some flaws, the facility had adequate amenities but lacked modern updates.
Rooms
5.0
The rooms were small and not well soundproofed.
Service
7.0
The service was helpful after speaking to management.
Location
6.0
The hotel is in a country location, which may not be suitable for everyone.
Dining
5.0
The dining experience was like a school cafeteria, not very appetizing.
Facilities
6.0
The facilities were adequate but a bit outdated.
Joseph
United Kingdom,
June
2023
5.6/10
The hotel is situated in a lovely country location, although there are some drawbacks like intruding noise from the area for sitting out. The rooms, although spacious, lack modern amenities such as a good TV or a jacuzzi, and ventilation can be an issue with mosquitos entering when windows are opened. The bathrooms are small and outdated, contributing to an overall cramped feeling. However, the service was quite helpful after discussing concerns with management, though there were instances of rudeness. The dining experience was described as lackluster, akin to a school cafeteria, with over-seasoned and unpalatable offerings. The facilities, despite these issues, rated as mediocre, although not necessarily luxurious or top-notch.
Rooms
6.0
The spacious rooms lack modern amenities like a good TV or jacuzzi, and ventilation can be problematic with mosquitos entering through open windows. The bathrooms are small and outdated.
Service
7.0
Though some instances of rudeness were noted, the staff was ultimately helpful, especially after interactions with management.
Location
6.0
The hotel is located in a quaint country setting, though noise from the area for sitting out can be intrusive.
Dining
5.0
The dining experience was subpar, resembling a school cafeteria with overly salty and unappetizing dishes.
Facilities
5.0
The facilities are average, falling short of providing a luxurious or top-notch experience.
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